Role
Product Designer
Team
Design
iOS
Android
Backend
Project management
QA
Scope
UI Design
Prototyping
User research
UX Design
Problem

Retail managers need to understand employee satisfaction and trends, but survey data is overwhelming, too many numbers and not enough insight. Survey platforms weren't designed for retail and hospitality workers, they needed a mobile experience that worked in fast-paced environments.

Solution

Survey module designed for mobile scanning. Flows prioritized quick actions, and important insights at a glance. A companion desktop dashboard for managers helps visualising survey trends and employee sentiment in real-time.

Result

The design was A/B tested with actual store managers to validate before implementation. Adoption rates for the survey increased significantly, driving higher app engagement. Managers gained clearer insights into workplace issues and employee feedback.